One inbox
Calls, voicemail, texts and WhatsApp on the business number, in one list per customer.
Product
The business phone that does the paperwork
Fonepod rings your team wherever they are, picks up when they can't, writes up every call and files it in your software. Here is how each part works.
Hear Fonepod work
One call in, one record out
Pick an industry and play the call. Watch the AI receptionist handle it while the customer record fills itself in.
Call ended · Marlow Row Estates02:14
Fonepod AIMarlow Row Estates, this is Fonepod. How can I help?
CallerHi, I’m thinking of selling my flat and wanted a valuation.
Fonepod AIHappy to book that. What’s the address?
CallerFlat 4, 18 Dalston Lane.
Fonepod AIThanks. When are you hoping to move?
CallerProbably spring. We’ve already found somewhere.
Fonepod AISaturday at 10am is free with Priya, our valuer. Shall I book it?
CallerYes please.
Fonepod AIBooked. I’ve texted you a confirmation.
Contact recordSynced to Street
- Type
- Vendor
- Address
- Flat 4, 18 Dalston Lane
- Timeline
- Spring
- Position
- Onward purchase found
- Booked
- Valuation · Sat 10:00 · Priya
Call summary
Vendor wants a spring sale and has an onward purchase. Valuation booked for Saturday 10:00 with Priya.
Rule: Never gives a price over the phone. Offers and complaints go to a person.
Call routing
Decide who answers, and when
Set your opening hours, the order your team rings in, and when the AI receptionist steps in. The preview on the right updates as you change things.
- Ring people in order or all at once
- Different rules inside and outside opening hours
- The AI picks up missed calls, out-of-hours calls, or every call
When the AI picks up
Ring order
PPriya
DDan
SSam
OOn-call phone
What happens to a call
1
The team rings firstPriya, then Dan, then Sam · 20s each
2
Nobody picks upInside or outside opening hours
3
AI receptionist answersSo the caller never reaches voicemail
4
Urgent calls transfer to the on-call phoneBy the rules you set
Recording and summaries
Every call written up in a few lines
Fonepod records each call, turns it into text and writes a short summary: who called, what they want, what happens next. Then it drafts the follow-up for you to approve.
- Full recording and searchable transcript
- Tags added automatically, such as “valuation” or “urgent”
- Follow-up texts and emails drafted, never sent without you
Call with Sarah Okafor · 4 min 12 sToday, 11:24 · Priya
Summary
Landlord with a two-bed flat on Mare Street, empty from 1 December. Unhappy with her current agent's void periods. Wants a lettings valuation this week and our fee structure by email.
Next steps
- Lettings valuation booked Thursday 15:00
- Send fee structure by email today
Drafted follow-up · text message
Hi Sarah, thanks for calling Marlow Row Estates. Your lettings valuation is booked for Thursday at 3pm with Priya. I'll email our fee structure this afternoon. Priya
Waiting for your approval
Connections
Notes land where your team already works
Fonepod writes call summaries, contacts and bookings into the software your trade runs on. These are the connections we're building first.
StStreetEstate agencies · planned
AlAltoEstate agencies · planned
ReReapitEstate agencies · planned
JuJupixEstate agencies · planned
FuFollow Up BossEstate agencies · planned
FxFixfloProperty services · planned
ArArthur OnlineProperty services · planned
GlGoodlordProperty services · planned
KeKeyloopDealerships · planned
PwPinewoodDealerships · planned
DwDealerwebDealerships · planned
CdCDKDealerships · planned
AcActurisInsurance · planned
OgOpen GIInsurance · planned
AeApplied EpicInsurance · planned
HkHawkSoftInsurance · planned
NxNexudusCoworking · planned
OrOfficeRnDCoworking · planned
SbSpacebringCoworking · planned
DnDentallyDental · planned
SoSoftware of ExcellenceDental · planned
R4R4Dental · planned
DeDentrixDental · planned
SeSembleClinics · planned
ClClinikoClinics · planned
JaJaneClinics · planned
WuWriteUppClinics · planned
HsHubSpotGeneral · planned
SfSalesforceGeneral · planned
PdPipedriveGeneral · planned
Dashboard
See every call your phones took
Calls, who answered, what was missed and how many bookings came from calls, per branch and per person.
- Answered by the team, handled by AI, missed
- Weekly email digest for the whole team
- Filter by branch, person or department
Calls342
Handled by AI121
Missed4%−12 pts
Bookings from calls64
Answered by teamHandled by AIMissed
Mobile, desktop and web
Your business number in your pocket
The Fonepod app puts the branch number on every phone and laptop, so calls follow your team to viewings, the forecourt or the treatment room.
Your number, kept
Move your existing number across, or add new local numbers for each branch or campaign.
Notes for the team
Leave internal notes on any call so whoever picks up next knows the story.
Hand over in one tap
Transfer to a colleague, or let the AI take a message while you finish a viewing.
Trust
Your calls, your data, your rules
Callers are told
Every recorded call plays a short notice, set up to UK data protection rules before your line goes live.
Your data stays yours
Recordings and summaries belong to your business. They run your service and are never sold or shared.
A person is always reachable
The AI hands over whenever a caller asks or a call is urgent, by rules you set.
Easy to leave
No long contract, and you take your number with you if you go.
Turn every ring into business
Book a 30-minute demo and we'll play calls from your own industry, or start a free trial on your own number.